Last updatedJuly 23, 2025

1. Introduction

Modulelec (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all users of our website (modulelec.com) and services, regardless of location. We comply with applicable privacy laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number, company name, job title
• Project Information: Project details, timeline, budget, technical requirements
• Communication Records: Messages, inquiries, and correspondence with our team
• Account Information: If you create an account, username, password, and preferences
• Marketing Preferences: Newsletter subscriptions and communication preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect:

• Technical Information: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent, click patterns, referral sources
• Cookies and Tracking: Information collected through cookies and similar technologies
• Location Data: General geographic location based on IP address

2.3 Information from Third Parties

We may receive information from:

• Business partners and referral sources
• Public databases and industry directories
• Social media platforms (if you interact with our content)
• Analytics and marketing service providers

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

• Responding to inquiries and providing project consultations
• Preparing proposals, quotes, and technical specifications
• Managing projects and client relationships
• Providing customer support and technical assistance

3.2 Business Operations

• Processing transactions and managing contracts
• Maintaining accurate business records
• Conducting market research and business analysis
• Improving our services and website functionality

3.3 Marketing and Communications

• Sending newsletters and industry updates (with consent)
• Promoting relevant services and solutions
• Inviting you to events and webinars
• Personalizing your website experience

3.4 Legal and Compliance

• Complying with legal obligations and regulations
• Protecting our rights and preventing fraud
• Responding to legal requests and court orders
• Ensuring workplace and project safety

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our contractual obligations and provide services
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations.

5. How We Share Your Information

We may share your information with:

5.1 Service Providers

• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Analytics and website optimization services
• Payment processors and financial institutions
• Professional services (legal, accounting, consulting)

5.2 Business Partners

• Authorized distributors and installation partners
• Technology partners and suppliers
• Joint venture partners (with your consent)

5.3 Legal Requirements

• Government agencies and regulatory bodies
• Law enforcement (when legally required)
• Courts and legal proceedings
• Emergency situations involving safety or security

We do not sell your personal information to third parties. Any sharing is done in accordance with this policy and applicable privacy laws.

6. Data Security

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for all staff
• Incident Response: Procedures for detecting and responding to security incidents

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain our business relationship
• Comply with legal, regulatory, and contractual obligations
• Resolve disputes and enforce our agreements
• Maintain business records for operational purposes

Specific retention periods:

• Contact Information: 7 years after last contact or project completion
• Project Records: 10 years for warranty and liability purposes
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Analytics: 26 months (Google Analytics default).

8. Your Privacy Rights

8.1 GDPR Rights (EU Residents)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (“right to be forgotten”)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing communications

8.2 CCPA Rights (California Residents)

• Know: Right to know what personal information is collected
• Delete: Right to delete personal information
• Opt-Out: Right to opt-out of the sale of personal information
• Non-Discrimination: Right to equal service regardless of privacy choices

8.3 How to Exercise Your Rights

To exercise your privacy rights, contact us at:

• Email: privacy@modulelec.com
• Phone: [Phone number]
• Mail: [Physical address]

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Improve website functionality and performance

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your choices and settings

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by relevant data protection authorities
• Certification schemes and codes of conduct
• Binding corporate rules for intra-group transfers.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing prominent notice on our website

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: